Account Consultant (Telesales)
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Location: Thailand
Department: Sales:NBT (B2C)
Make A Real Difference at PropertyGuru. Real Aspirations. Real People. Real impact.
PropertyGuru
is Southeast Asia’s leading PropTech company, and the preferred destination for
over 41 million property seekers to connect with more than 63,000
agents monthly to find their dream home. PropertyGuru empowers property seekers
with more than 3.2 million real estate listings, in-depth insights, and
solutions that enable them to make confident property decisions across
Singapore, Malaysia, Thailand, Indonesia, and Vietnam. PropertyGuru.com.sg was launched in Singapore in 2007 and since then
PropertyGuru Group has made the property journey a transparent one for property
seekers in Southeast Asia. In the last 15 years, PropertyGuru has grown into a
high-growth PropTech company with a robust portfolio of leading property
marketplaces across its core markets; award-winning mobile apps; mortgage
marketplace, PropertyGuru Finance; and a host of enterprise solutions now under
PropertyGuru For Business, including a high-quality developer sales enablement
platform, FastKey, DataSense, ValueNet, Awards, events and publications across
Asia.
Responsibilities: We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business. Calling potential customers and creating new business opportunities to persuade them to purchase company products and services. Processing all customer purchases and accurately recording details. Generating promising leads for the outside sales team to pursue. Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and sustaining solid relationships with customers to encourage repeat business. Using efficient sales scripts to drive sales and respond to customer rejections. Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales. Reporting to the Contact Center Manager
Requirements: Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. Proven at least 2 years of experience as Telesales representative or other sales/customer service role/Call Center. Good knowledge of Basic computer skills or relevant computer programs (e.g. CRM software) and telephone systems. Ability to learn about products and services and describe/explain them to prospects Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints Fast learner skills Confident, positive, persistent, target-oriented, enthusiastic
PropertyGuru Group is an equal opportunity employer committed to fostering an inclusive, innovative an learning environment with the best employees. Therefore, we provide employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, per applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know.
Advertised: 14/02/2023
Hiring Start: 28/03/2023
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