1,700+ Gurus.
31 Nationalities.
One Great Place To Work.

Make A Real Difference at PropertyGuru.
Real Aspirations. Real People. Real impact. 

PropertyGuru is Southeast Asia’s leading PropTech company, and the preferred destination for over 41 million property seekers to connect with more than 63,000 agents monthly to find their dream home. PropertyGuru empowers property seekers with more than 3.2 million real estate listings, in-depth insights, and solutions that enable them to make confident property decisions across Singapore, Malaysia, Thailand, Indonesia, and Vietnam. 

PropertyGuru.com.sg was launched in Singapore in 2007 and since then PropertyGuru Group has made the property journey a transparent one for property seekers in Southeast Asia. In the last 15 years, PropertyGuru has grown into a high-growth PropTech company with a robust portfolio of leading property marketplaces across its core markets; award-winning mobile apps; mortgage marketplace, PropertyGuru Finance; and a host of enterprise solutions now under PropertyGuru For Business, including a high-quality developer sales enablement platform, FastKey, DataSense, ValueNet, Awards, events and publications across Asia.   

Responsibilities: 

• To actively manage a defined Agent customer base.
• To actively up sell products and services to existing customers (Agents) of PG&IPP.
• Responsible of upselling for designated customer base and establish frequent communication.
• Accept responsibility and attend to customers’ needs in a timely manner.
• Ensure each customer(Agent) within the stipulated timeline for servicing and identify up-selling opportunity.
• Practice proper account management skills: -
  
• Ensure that Agent’s subscription renewed on time.
• Identify top tier customer who spends with us and arrange face-to-face meeting for up-selling opportunity.
• Take the time to understand them: - Where they operate, what areas they specialize in.
• Ensure regular and updated listings are posted with PG & IPP.
• Establish valuable and significant communication with Agents.
• Communicate with the focus of up-selling to Agents.
• Share valuable key messages about PG&IPP and advantages of our products.
• Focus on achieving monthly team and individual target.
• Aim to create and increase in average rate per agent & posting numbers.
• Accurate and timely reporting of sales performance via sales support team
• Monthly reporting to Sales Manager – Account Management, on team and individual performance.
• Monthly reporting to Sales Manager – Account Management on monthly pipeline.

Requirements:

• A minimum of bachelor’s degree in Sales, Marketing, or other related field.
• At least 3 years of experience in a Sales or Customer Service. Environment.
• Good computer skills- MS Office.
• Strong communications skills.
• Business telephone etiquette.
• Result-driven.
• Customer service skills.
• Sales skills.
• Able to converse in English, Bahasa Malaysia or/and a local dialect.
• Personal Attributes:

1. - Persistent
2. - Resilient
3. - Conscientiousness
4. - Team player
5. - Organized
6. - Honest and trustworthy

PropertyGuru Group is an equal opportunity employer committed to fostering an inclusive, innovative an learning environment with the best employees. Therefore, we provide employment opportunities without regard to gender, identity, race, religion, nationality, age, marital status, disability, or any other protected status, per applicable law. If there is anything we can do to help ensure you have a comfortable and positive interview experience, please let us know.